Contact FrameMount

FrameMount is a small, independent, ad-supported site — there is no support team standing by, but a real person reads what comes in to support@framemount.com.

A few things this address is genuinely useful for: a calculator that gave you a result you think is wrong (say which tool — the picture hanging height calculator, gallery wall spacing, frame size for wall, hanging hardware weight, frame & mat size, or salon wall grid— and what you entered); a tool you wish existed on the site; an out-of-date fact or broken link in the blog, learn section, or the Gallery & Framing Museum; or a bug in how a page looks or behaves on your device.

There’s no fixed response time to promise, and no ticket number or live chat — email is read and handled as it comes in. If a question is really about a specific wall, a valuable piece, or a fixing you’re unsure will hold, a framer, a hardware manufacturer’s stated ratings, or a professional installer will give a more authoritative answer than this site can; FrameMount’s tools produce general estimates, not professional installation advice, and the site isn’t affiliated with any framing or hardware brand.

Before writing in about a tool result, it can help to double-check the numbers you entered — the art size, the wall width, the wire drop, or the weight are the most common source of a surprising answer. If it still looks wrong after that, that’s exactly the kind of message worth sending.